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Human Resource Information and Planning Department

The Department of Human Resource Information and Planning (HRIP) is responsible for Strategic human resource planning and forecasting, Operationalizing and monitoring the implementation of Performance Management System, and Development, review and coordination of records management policies, systems and procedures in the Public Service. The Department is headed by a Director.

The Department has four (04) Sections, all of which are headed by an Assistant Director. Below are the sections along with their functions:

Human Resource Planning and Information (HRP&I)

The Section is responsible for processing of requests, for Treasury Authority and authority to employ, from Government Ministries, Provinces and Spending Agencies (MPSAs). The Section also undertakes Human Resource demand and supply forecasts to ensure optimum staffing levels in the Public Service for effective Public Service delivery.

Records Management Systems and Policy Development (RMSPD)

RMSPD is responsible for the installation and review of Records Management standards and systems in order to ensure that accurate and complete information is provided when needed to facilitate decision making in the Public Service. Additionally, the section is in-charge of policy development and review as well as in-service training of records personnel and users in the Public Service.

Management Information Systems (MIS)

This Section is responsible for the development, installation, management and maintenance of information systems, in the Division, for the storage, processing and retrieval of accurate human resource data/information required to support decision making.

The Section also conducts in-house computer appreciation programmes for officers within the Division to enhance their competence in the use of Information and Communication Technologies (ICTs).

Performance Systems, Monitoring and Evaluation (PSM&E)

PSM&E is responsible for institutionalisation of the individual employee Performance Management, including Performance Contracts, in the Public Service to enhance both individual and organisational performance.


  1. Annual Performance Appraisal System (APAS) Form
  2. Annual Performance Appraisal System (APAS) Guidelines
  3. Records Service Manual
  4. Performance Against Target (PAT) Form
  5. Performance Contract Template
  6. Staff Returns Template
  7. Individual Work plan Template
  8. Public Service Records Management Policy